Terms of Service
Welcome to The Digital Crew. These Terms of Service (“Terms”) outline the rules and guidelines for using our website, services, and content. By accessing or using our site, entering into a service agreement, or engaging with our content in any way, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
1. Who We Are
The Digital Crew is a digital marketing and creative agency offering services including, but not limited to:
Website design and development
SEO and digital advertising
Branding and content creation
Strategy and consulting
2. Use of This Website
You agree to use this website lawfully, respectfully, and without interfering with others’ experience. Any misuse—including hacking attempts, spamming, or scraping—will result in blocked access and potential legal action.
All content on our website, including text, images, videos, graphics, and designs, is the intellectual property of The Digital Crew and may not be reproduced, redistributed, or used for commercial purposes without express written permission.
3. Our Services
All services provided by The Digital Crew are subject to a separate agreement or proposal outlining the scope, timeline, deliverables, and payment terms. By entering into a project agreement, you agree to any specific terms included therein.
If expectations change during a project, we’ll revise the scope and estimate accordingly and ensure mutual agreement before proceeding.
4. Payment Terms
Invoices are issued based on project phases, agreed milestones, or monthly retainers. Payment is due according to the terms outlined in the project agreement, typically within 7 to 15 days of receipt. Late payments may be subject to interest fees or project delays.
We reserve the right to suspend work if invoices remain unpaid beyond the agreed period.
5. Revisions & Approvals
Our goal is to deliver high-quality work that reflects your brand and goals. Most of our services include a set number of revisions. Additional revisions outside of scope may incur additional charges. Final approval is required in writing before a project is launched or published.
6. Cancellations & Refunds
Project cancellation requests must be submitted in writing. If a project is cancelled after work has begun, you may be billed for work completed up to the cancellation date. Deposits are non-refundable unless otherwise stated in your agreement.
7. Privacy & Data
We respect your privacy. We collect only the data necessary to deliver our services and never sell or share your personal information without your consent. For more information, view our Privacy Policy.
8. Third-Party Tools & Links
Our site and services may include links or integrations with third-party platforms (e.g., Google Analytics, Meta Ads Manager). We are not responsible for content, performance, or security of third-party tools or websites. Use them at your own discretion.
9. Limitation of Liability
To the fullest extent permitted by law, The Digital Crew is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. We make no guarantees beyond the scope of agreed project deliverables.
10. Updates to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website or services constitutes your acceptance of any changes.