Privacy Policy

Effective Date: 01/01/2025

At The Digital Crew, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, business name, phone number, or other details you provide via our contact forms, bookings, or consultations.

  • Usage Data: Pages visited, time spent on site, browser type, device, IP address, and general location (via cookies and analytics tools like Google Analytics).

  • Cookies: We use cookies to enhance your experience, track analytics, and deliver relevant advertising. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information to:

  • Communicate with you about our services

  • Deliver estimates, proposals, or invoices

  • Respond to inquiries or support requests

  • Improve our website and offerings

  • Send updates, marketing emails, or newsletters (you may opt out at any time)

  • Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the EU/EEA, our legal grounds for collecting and using your personal information include:

  • Consent (e.g., when you sign up for our mailing list)

  • Contractual necessity (e.g., when you hire us)

  • Legal obligations

  • Legitimate interest (e.g., website improvement and security)

4. Your Rights (GDPR & CCPA)

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Object to or restrict certain types of data processing

Under CCPA, California residents have the right to:

  • Know what personal data we collect and how we use it

  • Request access or deletion of their data

  • Opt out of the sale of personal information (we do not sell your data)

  • Non-discrimination for exercising your rights

To exercise your rights, contact us at: info@thedigitalcrew.co

5. Third-Party Services

We use trusted third-party platforms (e.g., Google Analytics, Meta Ads, Squarespace, and MailerLite) to help us operate. These providers have their own privacy policies and are expected to be GDPR and/or CCPA compliant.

6. Data Storage & Security

We take reasonable steps to secure your data using encrypted tools and secure platforms. While we do our best to protect your information, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be posted here with the effective date.

Contact Us
If you have questions or would like to make a privacy request, email us at: info@thedigitalcrew.co

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